DUVoice PMS & Avaya IP Office 500v2 R8.1 Application Notes

These application notes describe the configuration steps required for the DU Voice hospitality messaging system to interoperate with Avaya IP Office 8.1 in the compliance testing, DuVoice used the SIP user, TAPI, DevLink, and Configuration Web Service interface from Avaya IP Office to provide automated attendant, voicemail, wake-up call, do not disturb, name and user profile template change, room clean status, and 911 alerting features.

The SIP and TAPI interface were used by DuVoice to provide basic hospitality features such as automated attendant, voicemail, wake-up call, do not disturb, and room clean status status indication. In the commpliance testing, DuVoice emulated two virtual SIP users were registered with Avaya IP Office, and configured as member of hospitality hunt group. Incoming calls to the hospitality hunt group were delivered over an available virtual SIP user to DuVoice. DuVoice used the SIP packets to determine the type of call and hence the service to provide. Such as automated attendant for incoming trunk calls, voicemail coverage for redirected calls, voicemail, do not disturb, room clean status, and wake-up calls scheduling for internal calls. See the Application Notes with Avaya IP Office R8.1

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