How to Setup Ring Group to Extension in Grandstream UCM 6200 Series

In this scenario, we are going to setup a ring group to extensions. When a call comes in, which phones do you wish to ring? With this scenario we will do the settings to ring all. Go to ”PBX: Call Features, Ring Groups”. And then create a Ring Group. Name the Ring Group and move all the phones from left to right into “Ring Group Members”. Change the “Ring Strategy” to ring simultaneously, in this setup all phones will ring at the same time. Fifteen seconds will get about 4 rings till the calls will be diverted to another destination. Check “Enable Destination” and you can set the destination to Voicemail box, to another extensions which is not belong to the group, or to audio announcement.

To direct calls to this Ring Group, We need to setup the incoming lines, Go to “PBX: Basic Call Routes, Analog Trunks” Create a new Analog Trunk. In this scenario we have two (2) incoming lines with the same actions. So both will be in the trunk, name the trunk and go down to the “Detect Button” to configure the lines.

The system comes with the default settings for the DTMF tones used in the US. However your system locale maybe slightly different, using “Detect” will usually ensure proper operation. Since our system has two lines, we can use “Auto Detect”.

If there is only one line in the system, "Semi-auto Detect" can be used.

Now that we have analog lines active, and we want to be able to send incoming calls to our ring group. This can be done using "PBX: Basic/Call Routes > Inbound Routes". In this scenario, just choose the active trunk and select the destination Ring Group.

It is done, each extensions can be able to receive calls landed on their Ring Groups.

The next step is to setup the outbound calls