How to use Do Not Disturb Exception List?

Use the "Do Not Disturb Exception Add" Features to override the Do Not Disturb function.

Default Short Code

Short Code: *10*N#

Feture: DoNotDisturbExceptionAdd

Telephone Number:N

Line Group ID: 0

Example

N represents the number to be added to the user's "Do Not Disturb Exception List". For example, when a user has DND turned on and dials *10*4085551234#, incoming calls from telephone number (408) 555-1234. All other calls, except those numbers on the exception list hear busy tones or are redirected to voicemail if available.

Use the "Do Not Disturb Exception Del" to remove the telephone number from the exception list.

Default Short Code

Short Code: *11*N#

Feature: Do Not Disturb Exception Del

Telephone Number: N

Line Group ID: 0

Example

N represents the number to be deleted from the user's "Do Not Disturb Exception List". For example, when a user has DND turned on and the telephone number (408) 555-1234 in their "Do Not Disturb Exception List", dialing *10*4085551234# will remove this phone number from the list. Incoming calls from (408) 555-1234 will no longer be allowed through; instead they will hear busy tone or be redirected to voicemail if available.