How to use the "Forward On No Answer On"?

Step 1: Set the Forward On Busy Number

Sets the number to which the user's calls are forwarded when Forward on Busy or Forward on No Answer are on. If no Forward on Busy Number is set, those functions use the Forward Number.

This feature does not activate the forwarding, it only sets the number for the forwarding destination.

Default Short Code

Short Code: *57N*#

Feature: Forward On Busy Number

Telephone Number: N

Line Group ID: 0

Example

N represents the extension number to be forwarded to. For example, if Paul (whose extension is 224) wants to set the forwarding number for his 'Forward on Busy' and/or 'Forward on No Answer' feature to extension 201, Paul can dial *57*201# followed by the short code for the forwarding function.

This feature enables forwarding when the user's extension is not answered within the period defined by their No Answer Time. It uses the Forward Number destination or, if set, the Forward on Busy Number destination.

Step 2: Activate Forward On No Answer On

Default Short Code

Short Code: *05

Feature: Forward On No Answer On

Telephone Number: Blank

Line Group ID: 0

Example

Below is a sample of the short code setup. Remember that the forwarding number for this feature uses the 'Forward on Busy Number'.

Dial *05 to activate the Forward On No Answer On features

Dial *06 to deactivate the Forward On No Answer On features